About

Terms of service

General Terms and Conditions

The company REPRESS, spol. s r.o., ID No.: 469 69 951, VAT No.: CZ46969951, with registered office at Plucárna 3594/10, 695 01 Hodonín, CZ is registered in the Commercial Register kept at the Regional Court in Brno, Section C, Insert 7144 /hereinafter also referred to as “Supplier”/.

The customer/buyer is in these GTC /hereinafter also referred to as “Customer”/.

Validity of the Terms and Conditions

By these General Terms and Conditions /hereinafter also referred to as “GTC“/ the Supplier and the Purchaser regulate their mutual rights and obligations under the individual business cases for the sale of goods, provision of services or performance of work (hereinafter in the GTC the sale of goods, provision of services or performance of work is also collectively referred to as “supply of Goods“), unless otherwise expressly provided for between the parties in a written contract. These GTC also apply to contracts concluded via the Supplier’s online shop. The online shop is operated by the Supplier on the website located at www.repress.eu /hereinafter also referred to as the “Website“/, via the website interface /hereinafter also referred to as the “Shop Web Interface“/.

These GTC are valid and effective from April, 1st. 2024.

Introductory provisions

These GTC form an integral part of the contract or order to which they are attached.

For the purposes of these GTC, a contract means a written order from the Customer, confirmed by the Supplier. The Supplier is entitled to confirm the order in writing, by e-mail or by telephone.

These GTC shall supersede all other oral and written statements and understandings of the parties regarding the individual business case, except for the contract itself.

These GTCs are displayed on the website www.repress.eu and are thus made available for archiving and reproduction by the Customer.

These GTC shall be made sufficiently available to the Customer prior to the actual delivery of the goods and the Customer shall have the opportunity to acquaint himself with them in detail.

The purchaser is in the position of a consumer or entrepreneur.

For the purposes of these GTC, a consumer means a natural person who, outside the scope of his business activity or the independent exercise of his profession, enters into a contract with the supplier /hereinafter also referred to as “consumer“/.

For the purposes of these GTC, an entrepreneur means a natural or legal person who carries out, on his own account and responsibility, a gainful activity in a trade or similar manner with the intention of doing so on a regular basis for profit and concludes a contract with the Supplier in the context of such activities /hereinafter also referred to as “entrepreneur“/. For the purposes of these GTC, a state or local government body is also considered an entrepreneur.

These GTC shall also apply mutatis mutandis to the conclusion of contracts for custom manufacturing by the Supplier between the Supplier and the Customer by means of distance communication.

The Supplier may amend or supplement the wording of these GTC at any time. However, this provision shall not affect rights and obligations arising from contracts concluded before the entry into force of the new GTC.

Conclusion of purchase contracts/order and their execution

Internet shop

The Online Shop contains the Goods offered for sale by the Supplier. Each offer of specific Goods shall also include the designation of the Goods and a description of their characteristics, the final price in Czech currency including all taxes and fees, stock availability, delivery costs of the Goods and information on the method of use, if required by the nature of the Goods.

Based on the registration of the Subscriber made on the Website, the Subscriber can access his/her user interface. From his/her user interface, the Subscriber can place orders for Goods /hereinafter also referred to as “user account“/. If the web interface of the shop allows it, the Subscriber can also order goods without registration directly from the web interface of the shop.

When registering on the website and when ordering goods, the Customer is obliged to provide all information correctly and truthfully. The Customer is obliged to update the information provided in the user account whenever it changes. The information provided by the Customer in the user account and when ordering goods shall be deemed correct by the Supplier.

Access to the user account is secured by a username and password. The Customer is obliged to maintain the confidentiality of the information necessary to access its user account.

The Subscriber is not entitled to allow third parties to use the user account.

The Supplier may terminate the user account, in particular if the Customer does not use his user account for more than 1 year or if the Customer breaches his obligations under the Purchase Agreement (including the Terms and Conditions).

The Subscriber acknowledges that the User Account may not be available continuously, in particular with regard to necessary maintenance of the Supplier’s hardware and software equipment or necessary maintenance of third party hardware and software equipment.

The Customer shall place the selected Goods included in the offer of the Online Shop, which he/she intends to purchase, in the virtual basket. After the Subscriber has logged in, after registering using valid access data, or after filling in identification data in case of purchase without registration, the Subscriber is asked to choose the method of delivery of the Goods and the method of payment for the Goods. If any of these services are charged, the Subscriber is automatically informed of the price of this service and the final price of the purchase.

The Customer shall be allowed to check and change the input data entered in the Order at any time before sending (confirming) the Order /hereinafter also referred to as “Order“/. By sending (confirming) the Order, the Customer accepts the offer of Goods placed in the basket and the services offered, agrees to these GTC and makes an irrevocable offer to the Supplier to conclude the Purchase Agreement.

Upon delivery of the Order to the Customer, the Supplier shall confirm its delivery by e-mail to the Customer’s e-mail address specified in the User Account upon registration of the User Account or in the Order /hereinafter also referred to as the “Buyer’s e-mail address“/, on business days, generally within 24 hours after delivery of the Order.

The Purchase Contract is concluded between the Supplier and the Buyer at the moment of delivery of the confirmation of acceptance of the Order by the Supplier to the Buyer. For the avoidance of doubt, the Purchase Contract shall not be concluded if the Customer’s Order is not accepted by the Supplier or is accepted with reservation. The Purchaser acknowledges that the Supplier is not obliged to conclude a Purchase Contract with the Purchaser in the event that the Purchaser is a person who has materially or repeatedly breached previously concluded Purchase Contracts or GTCs or a person who is in default in the payment of due obligations to the Supplier.

Any presentation of the Goods placed in the Online Shop is for information purposes only and the Supplier is not obliged to conclude a Purchase Contract in respect of the Goods. Section 1732(2) of the Civil Code shall not apply. The Supplier reserves the right not to deliver the selected Goods to the Customer in exceptional cases, in particular if the Online Shop has mistakenly provided obviously erroneous or non-standard information, especially about the selected Goods, their price or delivery date, or if the Goods are sold out and permanently unavailable. In such cases, the Seller undertakes to refund to the Customer the amount of money paid under the Purchase Contract or Order.

By submitting (confirming) the Order, the Customer agrees to these GTC and declares that he/she has had the opportunity to read these GTC before concluding the Order. These GTC are available to the Customer at any time at www.repress.eu and the Customer must also agree to them before confirming the Order.

The Subscriber consents to the use of remote means of communication in concluding the Purchase Agreement. Costs incurred by the Customer in using remote means of communication in connection with the conclusion of the Purchase Contract (internet connection costs, telephone call costs) shall be borne by the Customer.

Custom production

In the case of custom production, the customer receives a quotation from the supplier on the basis of his request and, on the basis of the agreed.

Price of goods and payment terms

The web interface of the shop contains information about the goods, including the prices of individual goods and the cost of returning the goods if they cannot be returned by normal postal means. The prices of the goods are inclusive of value added tax. The prices of the goods remain valid for as long as they are displayed on the web interface of the shop. The prices of the goods are not adjusted to the buyer’s personality on the basis of automated decision-making. This provision does not limit the seller’s ability to conclude a purchase contract on individually agreed terms.

The price of the Goods shall be valid at the time the offer is published by the Supplier in the Online Shop. Payments for the delivery of the Goods, other services and any other charges under these GTC are not included in the price of the Goods, but are charged separately and the total final price including all taxes and fees, which the Customer is obliged to pay in the event of conclusion of the Purchase Contract, is increased by these services or fees, which the Customer is informed of before sending (confirming) the Order.

Unless otherwise agreed between the Supplier and the Customer and the Online Shop allows the Customer to choose one of the payment methods listed below, the Customer is entitled to choose the appropriate payment method and to pay the agreed price for the Goods within the period specified in the Purchase Contract by the following methods:

cash on delivery, i.e. in cash on delivery by the shipping service chosen by the Customer;
by wire transfer prior to delivery of the Goods to the Supplier’s account with Komerční banka, a.s., no.: 40303671/0100.
Upon agreement, in a specific case, the possibility of payment on the basis of an invoice with a due date of 14 days after the issue of the invoice may be agreed upon after three cash on delivery payments, or after three non-cash payments before delivery of the Goods. Final approval of this method of payment shall be at the Supplier’s discretion.

In the case of payment on delivery, the purchase price for the Goods is payable on receipt of the Goods. In the case of cashless payment, the purchase price is payable within 2 days of the conclusion of the Purchase Contract, unless the tax document provides for a longer period.

The Supplier shall be entitled to demand payment of the full purchase price before the Goods are dispatched to the Customer. Section 2119(1) of the Civil Code shall not apply.

In the case of non-cash payment, the Buyer is obliged to indicate the variable symbol of payment notified by the Supplier on the issued payment document (invoice) when paying the purchase price for the ordered Goods – the variable symbol shall be the invoice number; the Buyer’s obligation to pay the purchase price or advance payment is fulfilled at the moment of crediting the purchase price to the Supplier’s account.

Any discounts on the purchase price granted by the Supplier to the Customer cannot be combined.

If this is customary in the course of business or if it is provided for by generally binding legal regulations, the Supplier shall issue a tax document – an invoice – to the Customer in respect of payments made under the Purchase Agreement. The supplier shall be liable for value added tax. The Supplier shall issue the tax invoice to the Customer after payment of the price of the goods and send it in electronic form to the Customer’s electronic address.

The web interface of the shop also contains information about the costs associated with packaging and delivery of the goods, and the method and time of delivery of the goods. The information on the costs associated with packaging and delivery of the goods provided in the web interface of the shop is valid only in cases where the goods are delivered within the territory of the Czech Republic. In the case where the Seller offers free delivery of the goods, the right to free delivery of the goods on the part of the Buyer is conditional upon payment of the minimum total purchase price of the goods to be delivered in the amount specified in the web interface of the shop. In the event that the Purchaser partially withdraws from the Purchase Agreement and the total purchase price of the goods for which the Purchaser has not withdrawn from the Purchase Agreement does not reach the minimum amount required for the right to free transport of the goods under the preceding sentence, the Purchaser’s right to free transport of the goods shall cease and the Purchaser shall be obliged to pay the Seller for the transport of the goods.

The postage and packing charges are charged according to the valid price list of the carrier. Unless otherwise stated in the Online Shop, the following charges apply:

above 10.000 CZK excluding VAT, the Seller shall pay the costs of shipping in the Czech Republic,
from 7.000 CZK – 9.999 CZK excluding VAT the Buyer pays the shipping costs (pallet á 700 CZK excluding VAT),
from 5.000 CZK – 6.999 CZK excluding VAT the Buyer pays the shipping costs (pallet á 800 CZK excluding VAT),
from 3.000 CZK – 4.999 CZK excluding VAT the Buyer pays the shipping costs (PPL parcel á 200 CZK excluding VAT).*

*(according to the conditions of the carrier, the maximum weight of the package is set at 31.5 kg and the maximum size of the package is set at 120x60x60 cm, while the sum of the circumference and length must not exceed 360 cm).

The minimum value of the order is 3.000 CZK excluding VAT. For wholesale Orders with a value of over 10.000 CZK excluding VAT, the Buyer is not charged postage and packing, unless otherwise specified below.

For custom production, the Buyer is charged postage and packing as follows:

for orders over 10.000 CZK without VAT – free of charge throughout the Czech Republic,
for orders from 7.000 CZK without VAT to 9.999 CZK without VAT – 700 CZK/pallet,
for orders from 5.000 CZK without VAT to 6.999 CZK without VAT – 800 CZK/pallet,
for orders from 3.000 CZK without VAT to 4.999 CZK without VAT – 200 CZK/package/PPL*

Title to the Goods shall pass to the Buyer upon full payment of the purchase price.

Delivery conditions

Internet shop

Goods are in stock unless otherwise stated in the Online Shop. Goods that are in stock are dispatched by the Supplier to the Customer on a business day, usually within 48 hours, or the day after the purchase price is credited to the Supplier’s account if the purchase price is paid in advance without cash. This does not apply to personalised printed matter (reprinted). The customer will always be informed of any delay in delivery beyond 5 working days.

The Customer is obliged to accept the ordered Goods and to inspect and check the Goods properly upon receipt. If it is not possible to inspect the Goods on receipt, the Customer shall do so within 2 working days thereafter at the latest and notify the Supplier of any defects found.

Consignments returned to the Supplier as unclaimed shall only be resent to the Customer at the Customer’s request and the Customer shall always be obliged to pay the Supplier the postage for resending. In any event, the Customer shall be obliged to pay the Supplier at least the cost of postage and packing.

The Supplier shall inform the Customer by email when the Goods are dispatched from the Supplier’s warehouse that the Goods have been dispatched to the location designated by the Customer /hereinafter referred to as the “Place of Performance“/. Delivery of the Goods shall be made by the Supplier’s relevant carrier. In the event that the Buyer fails to take delivery of the Goods within the agreed timeframe, or if the Goods cannot be delivered for reasons on the Buyer’s side, even if repeatedly on an alternative date, the Goods shall be returned to the Supplier. The Goods shall not be delivered outside the Czech Republic unless otherwise agreed in an individual case.

Custom production

In the case of custom production, the Goods are in most cases dispatched to the Place of Performance specified in the Purchase Contract, unless the Supplier and the Customer agree on delivery to the Supplier’s warehouse. In the case of delivery to the Place of Performance, the Goods are handed over to the relevant carrier who arranges transport for the Supplier.

Proof of receipt of the shipment shall be a signed delivery note.

If the shipping containers are returnable (e.g. pallets), this fact is indicated on the delivery note and the Buyer is obliged to return them within two months. If the Supplier fails to do so, the Supplier has the right to invoice the Customer for twice the purchase price.

Rights arising from defective performance

The rights and obligations of the contracting parties with regard to the rights of defective performance are governed by the relevant generally binding legal provisions (in particular, Sections 1914 to 1925, 2099 to 2117 and 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended).

The Supplier shall be liable to the Customer that the Goods are free from defects upon receipt. In particular, the Supplier shall be liable to the Purchaser that at the time the Purchaser accepted the Goods:

corresponds to the agreed description, type and quantity, as well as quality, functionality, compatibility, interoperability and other agreed characteristics,
is fit for the purpose for which the Buyer requires it and to which the Seller has agreed,
is supplied with the agreed accessories and instructions for use, including instructions for assembly or installation,
the item is fit for the purpose for which an item of that kind is normally used, including with regard to the rights of third parties, legislation, technical standards or codes of practice of the industry, if there are no technical standards,
the item corresponds in quantity, quality and other characteristics, including durability, functionality, compatibility and safety, to the usual characteristics of items of the same kind which the buyer can reasonably expect, having regard also to public statements made by the seller or by another person in the same contractual chain, in particular advertising or labelling,
the item is supplied with accessories, including packaging, assembly instructions and other instructions for use which the buyer can reasonably expect,
the item corresponds in quality or workmanship to the sample or specimen provided by the seller to the buyer before the conclusion of the contract.

If the Goods do not have the aforementioned characteristics, the Buyer may also demand the delivery of new Goods without defects, unless this is unreasonable in view of the nature of the defect, but if the defect relates only to a part of the Goods, the Buyer may only demand the replacement of the part; if this is not possible, the Buyer may withdraw from the contract. If, however, this is disproportionate in view of the nature of the defect, in particular if the defect can be remedied without undue delay, the Customer shall be entitled to have the defect remedied free of charge.

The Customer shall also be entitled to delivery of new Goods or replacement of parts in the event of a removable defect if the Goods cannot be used properly due to the recurrence of the defect after repair or due to a large number of defects. In such a case, the Customer shall also have the right to withdraw from the contract.

If the Customer does not withdraw from the contract or does not exercise the right to delivery of new Goods without defects

The Purchaser shall be entitled to a reasonable discount even if the Supplier is unable to supply new Goods without defects, replace a part of the Goods or repair the Goods, as well as if the Supplier fails to remedy the defect within a reasonable time or if the remedy would cause the Purchaser significant difficulties.

If a defect becomes apparent within one year of acceptance, the Goods shall be deemed to have been defective upon acceptance, unless the nature of the item or the defect precludes this. This period does not run for the time during which the buyer cannot use the goods, if he has rightly pointed out the defect.

The supplier shall have obligations arising from defective performance at least to the extent that the manufacturer’s obligations arising from defective performance continue.

If the object of purchase is a digital item, the supplier shall ensure that the agreed updates of digital content or digital content services are provided to the purchaser. In addition to the agreed updates, the Supplier shall ensure that the Buyer is provided with the updates that are necessary for the item to retain the characteristics referred to in this Article of the GTC after acceptance and that the availability of such updates is notified to the Buyer

for a period of two years, if the digital content or digital content service is to be provided continuously for a certain period of time under the purchase agreement, and for the entire period of time if provision for a longer period of two years is agreed,
for as long as the customer can reasonably expect, where the digital content or digital content service is to be provided under the contract of sale on a one-off basis; this shall be assessed according to the nature and purpose of the matter, the nature of the digital content or digital content service and taking into account the circumstances at the time of the conclusion of the contract of sale and the nature of the obligation.

The provisions of this Article of the GTC shall not apply if the Supplier has specifically notified the Customer prior to entering into the Purchase Agreement that updates will not be provided and the Customer has expressly agreed to this when entering into the Purchase Agreement.

If the Purchaser fails to update within a reasonable period of time, the Purchaser shall have no rights from a defect that has arisen solely as a result of the failure to update. This does not apply if the customer has not been advised of the update or the consequences of not doing so, or has not done the update or has done it incorrectly due to a defect in the instructions. If the digital content or the digital content service is to be provided continuously for a certain period of time under the purchase contract and if a defect manifests itself or occurs within the period of time pursuant to this article of the GTC, the digital content or the digital content service shall be deemed to be provided defectively.

The Subscriber-Consumer shall otherwise be entitled to assert a right based on a defect that occurs in the Consumer Goods within two years of receipt.

If the period of time for which the Goods may be used is indicated on the Goods sold, on their packaging, in the instructions accompanying the Goods or in advertising in accordance with other legal provisions, the provisions on the quality guarantee shall apply. By guaranteeing the quality, the Supplier undertakes that the Goods will be fit for their usual purpose or retain their usual characteristics for a certain period of time.

If the Purchaser has rightfully accused the Supplier of a defect in the Goods, the period for exercising rights under the defective performance and the warranty period shall not run for the period during which the Purchaser cannot use the defective Goods. This provision shall not apply in the case of Goods sold at a lower price to the defect for which the lower price was agreed, to wear and tear of the Goods caused by their normal use, or in the case of second-hand Goods to a defect corresponding to the degree of use or wear and tear which the Goods had when taken over by the Buyer, or if this results from the nature of the Goods. The right of defective performance shall not be available to the purchaser if the purchaser knew that the Goods were defective before taking delivery of the Goods or if the purchaser caused the defect.

Liability rights for defects in the Goods shall be enforced against the Supplier. However, if the certificate issued by the Supplier as to the scope of the rights of liability for defects specifies another person designated to carry out the repair who is at the Supplier’s location or at a location closer to the Customer, the Customer shall exercise the right to repair with the person designated to carry out the repair. Except in cases where another person is designated to carry out the repair pursuant to the preceding sentence, the Supplier shall be obliged to accept the claim at any premises where acceptance of the claim is possible with regard to the range of products sold or services provided, or, where applicable, at the Supplier’s registered office.

The complaint, including the rectification of the defect, must be settled and the Purchaser must be informed thereof within thirty (30) days of the date of the complaint, unless the Supplier agrees with the Purchaser on a longer period. If the subject of the commitment is the provision of digital content, including digital content delivered on a tangible medium, or a digital content service, the complaint must be settled within a reasonable time, taking into account the nature of the digital content or digital content service and the purpose for which the customer requested it.

After the expiration of the 30-day period under the preceding paragraph, the customer may withdraw from the purchase contract or demand a reasonable discount.

The Supplier is obliged to issue the Customer with a written confirmation of when the Customer exercised the right, what is the content of the complaint and what method of handling the complaint the Customer requires; as well as a confirmation of the date and method of handling the complaint, including confirmation of the repair and the duration of the repair, or a written justification of the rejection of the complaint. This obligation also applies to other persons designated by the supplier to carry out the repair.

The Buyer may specifically exercise his rights under the liability for defects in the Goods in person at Plucárna 3594/10, 695 01 Hodonín, by telephone at (+420) 518 341 700, (+420) 777 341 300, or by e-mail at repress@repress.eu.

The Customer shall inform the Supplier of his chosen right when notifying the defect or without undue delay after notification of the defect. The Customer may not change the choice made without the Supplier’s consent; this shall not apply if the Customer has requested the repair of a defect which proves to be irreparable.

Whoever has a right under Section 1923 of the Civil Code is also entitled to compensation for the costs reasonably incurred in exercising that right. However, if the supplier does not exercise the right to compensation within one month after the expiry of the period within which the defect must be pointed out, the court shall not grant the right if the supplier argues that the right to compensation was not exercised in time.

Terms of processing personal data, sending commercial communications and storing cookies

The Supplier shall fulfil its information obligation towards the Customer within the meaning of Article 13 of Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) /hereinafter also referred to as the “GDPR”/ relating to the processing of the Customer’s personal data for the purposes of the performance of the Purchase Agreement, for the purposes of the negotiations on the Purchase Agreement and for the purposes of the Supplier’s public law obligations by means of a separate document.

In accordance with the provisions of Section 7(2) of Act No. 480/2004 Coll., on Certain Information Society Services and on Amendments to Certain Acts (Act on Certain Information Society Services), as amended, the Customer consents to the Supplier sending commercial communications to the Customer’s e-mail address or telephone number.

The Subscriber agrees to the storage of cookies on his/her computer. In the event that a purchase can be made on the website and the Supplier’s obligations under the Purchase Agreement can be fulfilled without the storage of cookies on the Customer’s computer, the Customer may withdraw the consent under the previous sentence at any time.

Withdrawal from the Internet shop

The Subscriber – consumer is entitled to withdraw from the Purchase Contract within 14 days, which begins upon receipt of the Goods. Withdrawal from the Purchase Contract shall also be deemed effective if the withdrawal is sent to the Supplier on the last day of the period to the Supplier’s address – Plucárna 3594/10, 695 01 Hodonín, or electronically to the following address: repress@repress.eu. In case of withdrawal of the consumer from the Purchase Contract, the Purchase Contract shall be cancelled from the beginning. For withdrawal from the Purchase Contract, the Customer may use the sample form provided by the Supplier, which forms an annex to these GTC.

If the Purchaser – Consumer withdraws from the Purchase Contract, he shall send or hand over to the Supplier the Goods received from him without undue delay, not later than within 14 days of withdrawal from the Purchase Contract. The Customer-Consumer shall prove the origin of the Goods by enclosing the proof of purchase or the warranty certificate (if supplied with the Goods) or in any other way that proves the conclusion of the Purchase Contract. The costs of returning the Goods shall be borne by the Customer-Consumer, even if the Goods cannot be returned by normal postal means due to their nature.

If the Customer-Consumer withdraws from the Purchase Contract, the Supplier shall return to him without undue delay, but no later than within 14 days of withdrawal from the Purchase Contract, all funds (the purchase price of the Goods delivered) including delivery costs, which he has received from him on the basis of the Purchase Contract, in the same manner. The Supplier is not obliged to return the received funds to the Customer-Consumer before the Customer-Consumer has handed over the Goods to the Supplier or proves that he has sent the Goods to the Supplier.

The Supplier shall be entitled to unilaterally set off the claim for payment of damages to the Goods against the Purchaser’s claim for reimbursement of the purchase price.

However, if the Customer-Consumer has chosen a delivery method other than the cheapest delivery method offered by the Supplier on its Online Shop when ordering the Goods, the Supplier shall refund the Customer-Consumer the cost of delivery of the Goods only in the amount corresponding to the cheapest delivery method offered.

The Customer-Consumer shall return the Goods in their original packaging or in packaging that prevents damage to the Goods in transit, in complete condition, including all accessories that were delivered with the Goods. The Purchaser-Consumer shall be liable to the Supplier for any diminution in the value of the Goods resulting from the handling of the Goods in a manner different from that required by their nature and characteristics.

The Purchaser-Consumer may not withdraw from the Purchase Contract in the case of Goods that have been modified according to the Purchaser-Consumer’s wishes or for his/her person; Goods that are perishable; Goods that have been irretrievably mixed with other Goods after delivery; Goods in sealed packaging which the purchaser-consumer has removed from the packaging and which cannot be returned for hygienic reasons; audio or visual recordings or computer software in sealed packaging if the purchaser has broken it.

In cases where the Purchaser has the right to withdraw from the Purchase Contract in accordance with the provisions of Section 1829 paragraph 1 of the Civil Code, the Supplier is also entitled to withdraw from the Purchase Contract at any time until the Purchaser has taken over the Goods. In such case, the Supplier shall refund the Purchase Price to the Customer without undue delay, without any delay, to the account designated by the Customer.

If a gift is given to the Customer together with the Goods, the gift contract between the Supplier and the Customer shall be concluded with the condition that if the Customer withdraws from the purchase contract, the gift contract with respect to such gift shall cease to be effective and the Customer shall be obliged to return the gift to the Supplier together with the Goods.

If the Customer is not a consumer within the meaning of Section 419 of the Civil Code, the provisions of this Article of the GTC shall not apply.

Delivery

Unless otherwise agreed, all correspondence related to the Purchase Agreement shall be delivered to the other party in writing, by e-mail or in person.

The Seller’s delivery address shall be deemed to be Plucárna 3594/10, 695 01 Hodonín, CZ or the electronic address repress@repress.eu.

Final provisions

All legal relations between the Supplier and the Customer shall be governed by the laws of the Czech Republic. Relationships not regulated by the Purchase Contract or these GTC are governed by the Civil Code and Act No. 634/1992 Coll., on Consumer Protection.

The Purchase Contract including the GTC is stored by the Supplier in electronic form and is not accessible.

The Supplier is not bound by any codes of conduct in relation to the Customer within the meaning of Section 1826(1)(e) of the Civil Code.

Materials published in the Online Shop may be protected by copyright. Products and services listed on the Online Shop, information about them and their images may be protected by other intellectual property rights of third parties. The names and designations of Goods, services, companies and firms may be registered trademarks of their respective owners.

The Supplier shall have the right to retain several pieces of Goods (here meaning mainly printing products such as books, etc., in which he has participated in the production) and to use these for references for other customers or for promotional purposes such as the presentation of his work at exhibitions and fairs. Furthermore, the Supplier shall have the right to publish photographs of the Goods (or parts thereof) on its website, social networks, in catalogues, to capture the Goods in photographs and films of production. To this end, the Purchaser declares that, should the Goods (or parts thereof) be subject to copyright protection (or similar protection of intellectual property rights), it has all necessary authorisations from the author of the relevant copyright work to enable the Seller to exercise its rights agreed in this clause.

The Supplier shall handle complaints of the Consumer Buyer via the electronic address repress@repress.eu. The Supplier shall send information on the handling of the Customer-Consumer’s complaint to the Customer’s electronic address.

The Czech Trade Inspection Authority (Česká obchodní inspekce), with registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address: adr.coi.cz. The online dispute resolution platform located at ec.europa.eu/consumers/odr can be used to resolve disputes between the Supplier and the Customer under the Purchase Contract.

If the relationship established by the purchase contract contains an international (foreign) element, the parties agree that the relationship is governed by Czech law. The choice of law under the preceding sentence does not deprive the buyer, who is a consumer, of the protection afforded by the provisions of the legal order which cannot be derogated from contractually and which would otherwise apply in the absence of a choice of law under Article 6(1) of Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).

The European Consumer Centre Czech Republic, with registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: www.evropskyspotrebitel.cz is the contact point under Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).

The Supplier is authorised to sell the Goods on the basis of a trade licence. Trade control is carried out within the scope of its competence by the competent trade authority. Supervision over the area of personal data protection is exercised by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, among other things, compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended, within a defined scope.

The purchaser hereby assumes the risk of a change of circumstances within the meaning of Section 1765(2) of the Civil Code.

If any provision of the terms and conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

April, 1st. 2024
REPRESS, spol. s r.o., ID No.: 469 69 951

Terms and conditions of data protection

The current version of the privacy policy is addressed on this subpage.

Complaints Procedure

The updated terms and conditions regarding the Complaints Policy are addressed on this subpage.